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Giving recognition to Tavistock's customer service diamonds in Hospitality, Services, Wellbeing & Retail.


Tavistock launched its first Customer Service Awards in 2019. Created by Rhiannon Spurgeon, in collaboration with Tavistock Business Improvement District, the awards intend to increase recognition of great customer service in the town. It gives businesses the opportunity to achieve a seal of approval and make their company the preferred customer choice in their category.

The scheme, aimed at increasing recognition of great customer service in the town, has proved really popular with over 600 nominations being received when the awards were launched back in May, 2019.

The 2019 Judging Panel consisted of: 

Lee Spencer, The Rowing Marine

Simon Dell MBE
Tony Welsh, Chairman of Tavistock Lions

Catherine Bailey, Lawyer and former President of Tavistock Rotary Club
Ali Sedgewick, former Head Teacher and Coordinator of Tavistock Community Gardeners
Iain White Duncan, Owner 1 Drake Road 
Fiona Taylor, formerly of Fi’s Boutique
Head Students of Tavistock College – Darcy Brown,Beau Waycott and Luke Cressey

The 2019 winners were:

Winner: Peak Fitness

Runner-up: Boots Opticians

Highly Commended: Alistair Kinsey 


Winner: Tavistock Launderette

Runner-Up: Cleaning Co 
Highly Commended: Happy Tails 


Winner: Taylors 

Runner-Up: Café Liaison 

Highly Commended: Eastgate Brasserie 

Winner: Roots & Vines 

Runner-Up: Superdrug 

Highly Commended: A Scent Sation

Individual Excellence Awards – presented by Tavistock Town Mayor Cllr Anne Johnson

A discretionary award for Individual Excellence in Customer Service:


Fergus Biram, Roots & Vines

Julie Hamilton, Superdrug
Sarah Coxon, Boots Opticians

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